We offer a 60-day guarantee on all of our products purchased during the holidays between November 1st and December 31st. If you’re unhappy with a product for any reason, please feel free to initiate a return at our returns center.
If you've ordered a Skincare Set, Kit, or Bundle, you will need to return all of the products included in the Set, Kit, or Bundle in order to receive a refund. Partial refunds or returns are not accepted.
Select Holiday Sets, Kits, and Bundles are final sale.
Please reach out to the True Team at trueteam@truebotanicals.com or call us at 1-888-416-0870 as we can help address any questions or concerns.
Please see our terms of service for additional details about our return policy.