My tracking shows delivered, but my order has yet to arrive. What can I do? May 08, 2019 16:37 Updated Follow If it doesn’t arrive, please reach out to the True Team at firstname.lastname@example.org. We’ll ensure you get your products ASAP. Related articles What are your shipping options? What should I do if my package was stolen or lost in transit? When will my order ship? How can I change my shipping address? What skincare routine do you recommend for fine lines and wrinkles?