We offer a 30-day guarantee on all of our products. If you’re unhappy with a product for any reason, please reach out to the True Team at firstname.lastname@example.org as we can help address any questions or concerns. Otherwise, we issue exchanges or full refunds for product returned within 30 days. While we're happy to refund or replace your product, we are unfortunately unable to refund shipping charges. Please see our terms of service for additional details about our return policy.